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druvianthros

Privacy Policy

Your privacy matters to us - here's how we protect it

This Privacy Policy is effective as of January 15, 2025

Information We Collect

At druvianthros, we collect information that helps us provide better financial education services. We're transparent about what we gather and why we need it.

Personal Information

  • Name, email address, and phone number when you register for our learning programs
  • Educational background and professional experience for course recommendations
  • Payment information processed through secure third-party providers
  • Communication preferences and course progress data

Technical Information

We automatically collect certain technical data when you visit our website. This includes your IP address, browser type, device information, and how you interact with our content. We use this information to improve your learning experience and ensure our platform runs smoothly.

How We Use Your Information

Your information helps us create a personalized learning environment. We don't sell your data or use it for anything beyond improving your educational experience.

  • Providing access to our financial terminology courses and learning materials
  • Sending course updates, new content notifications, and educational newsletters
  • Analyzing learning patterns to enhance our curriculum and teaching methods
  • Responding to your questions and providing technical support
  • Processing payments and managing your account subscription

Important: We never use your personal information for automated decision-making that could significantly affect your learning journey. Every major decision about your educational path remains in your control.

Information Sharing and Disclosure

We believe in keeping your information private. We only share your data in specific circumstances and always with your interests in mind.

Service Providers

We work with trusted third-party services to operate our platform. These include payment processors, email service providers, and educational content delivery networks. All our service providers are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Australian law, court orders, or government regulations. This might happen if we need to comply with financial services regulations or respond to valid legal requests from authorities.

Business Transfers

If druvianthros undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you beforehand and ensure the new entity maintains the same privacy protections.

Your Privacy Rights Under Australian Law

As an Australian-based service, we comply with the Privacy Act 1988 and Australian Privacy Principles. You have significant control over your personal information.

  • Access your personal information and request copies of what we hold
  • Correct any inaccurate or outdated information in your profile
  • Request deletion of your personal data, subject to legal retention requirements
  • Object to certain types of data processing or request restrictions
  • Export your learning progress and course data in a portable format
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, simply contact our privacy team using the details below. We'll respond within 30 days and won't charge fees for reasonable requests.

Data Security and Protection

We take data security seriously and employ multiple layers of protection to keep your information safe.

Technical Safeguards

  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments
  • Secure data centers with physical access controls and monitoring
  • Multi-factor authentication for staff accessing your information

Organizational Measures

Our team receives regular privacy and security training. We maintain strict internal policies about data access and handling. Only authorized personnel who need your information to provide services can access it.

Despite our best efforts, no online service is 100% secure. If we ever experience a data breach that affects your information, we'll notify you promptly and take immediate steps to minimize any impact.

Data Retention and Deletion

We don't keep your information longer than necessary. Here's how long we typically retain different types of data:

  • Account information: Retained while your account is active, plus 3 years after closure
  • Course progress and certificates: Kept for 7 years to support your professional development
  • Payment records: Retained for 7 years as required by Australian tax and business laws
  • Marketing preferences: Maintained until you withdraw consent or request deletion
  • Technical logs and analytics: Typically deleted after 2 years

When we delete your information, we ensure it's permanently removed from our active systems. Some data may persist in encrypted backups for up to 90 additional days before complete deletion.

International Data Transfers

While druvianthros operates primarily in Australia, some of our service providers may process your information overseas. We ensure appropriate safeguards are in place for any international transfers.

Currently, we may transfer your information to services located in the United States and European Union. These transfers are protected by:

  • Standard contractual clauses approved by privacy authorities
  • Adequacy decisions where applicable
  • Certification schemes like Privacy Shield successors
  • Additional technical and organizational security measures

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and analyze how our platform is used.

Types of Cookies We Use

  • Essential cookies: Required for basic site functionality and security
  • Performance cookies: Help us understand how you use our platform
  • Functional cookies: Remember your preferences and personalize content
  • Analytics cookies: Provide insights into user behavior and learning patterns

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your ability to use some features of our learning platform.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

We encourage you to review this policy periodically. The "effective date" at the top of this page indicates when the current version was last updated.

Privacy Questions or Concerns?

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.

Email: info@druvianthros.com

Phone: +61438623333

Address: 12 Loretta Ave, Cairns City QLD 4870, Australia

We aim to respond to all privacy inquiries within 30 days.